Course Description:
Managers know the stress of leading from the middle – being influenced by and accountable to those they report to while managing their own staff for harmony and productivity.  

Learn how to balance relationships and build alliances up and down the organizational hierarchy.  In this highly interactive course, participants will experiment with and discuss tools and techniques for influencing their manager in collaborative ways while engaging their staff even when they are reactive or resistant. 

Target Audience/ Advance Preparation:  Managers who want to effectively influence up and down the hierarchy to achieve goals; and members who want to begin advanced preparation for upcoming civil service exams 

Course Dates:
Thursday, October 3, 10, 17, 24, 31, November 7, 14, 21, 2019