Communication Skills
A very important part of the job as an administrator of a work group is to function as the key communication link between the group and the other parts of the organization.

In today's workplace, information must move in all directions:  upward to higher management, downward to workers, and across department lines to other administrators.

If you're interested in moving your letters, memos, and e-mails from a draft to a finished product, Write to the Point is the course for you.

The business of listening is very important to the manager or supervisor of a work group.  In Developing Dynamic Listening course, through practical exercises, trainees will improve their behaviors in this critical component of the communication process.

In Making Effective Presentations course, trainees will study and practice the art of public speaking.

In our Intercultural Communication course, trainees will master articulation, pronunciation, and vocal variety.
 
Target Audience: Managers and supervisors who are responsible for drafting and writing routine office correspondence and any other who are responsible for making presentations as part of their job.

As a result of these courses, trainees will have improved their verbal, written and listening skills.